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Job Title: Operations Director, St John’s Crawley

Reporting to: Vicar, St John’s Crawley

Job Purpose: To direct the operational running of St John’s Church, including building projects, business administration, finance, human resources, social mission and project management.

St John’s Crawley is a church in the heart of Crawley. We’re a part of the HTB network, with the big vision to evangelise to the nation, revitalise the church and transform society. For us here in Crawley our vision is to Love Jesus, Love Church, Love People and Love Crawley.

In September 2017 a small team from St Peter’s Brighton planted our 11:30 service into St John’s. Over the last 3 years we have grown into a community of over 400 worshippers. Crawley has been and will continue to be hit hard by the Covid-19 pandemic and we are loving and serving the local community at this time, seeing God move in amazing ways.

Our mission is bigger than any individual task but together our work contributes to the bigger picture. As a Christian organisation our faith is an integral part of our working culture. Each member of staff plays a key role in contributing to our vision. We encourage applications from those of black, Asian and minority ethnic backgrounds.

This new role, will direct the operational running of the church to achieve our vision and in the next 12 months have particular focus on the social mission of the churches in Crawley under Love Your Neighbour (LYN). The successful candidate will have the opportunity to develop the role and ensure that there is an effective staff team around them.

Areas of Responsibility

  1. Direct, manage and where necessary, introduce new operational processes within St John’s Church. These include administration, finances, IT and technology ,human resources, facilities, Health and Safety, and GDPR
  2. Direct and manage the LYN (social mission) response in Crawley
  3. Direct and manage future building projects including liaison with church’s Architect, DAB, Archdeacon, Historic England, Crawley Borough Council and other external partners
  4. Facilities management of the day-to-day running of the church and the church centre, including maintenance and where necessary, faculty applications
  5. Direct line management of volunteers, vergers and staff involved in the operational running of the church
  6. Oversee church asset management
  7. To manage the finance of the church, including budget management, accounts returns, HRMC applications and forecasts
  8. To manage ongoing and future projects
  9. To direct and oversee the implementation of multiple events by others throughout the church calendar
  10. To liaise with the Vicar, the Church Wardens, the PCC and the HTB Network
  11. Be part of the Senior Leadership Team

Terms & Conditions

Normal working hours: Full time, generally 35 hours per week Monday-Friday. Occasional weekends or evenings as required. Requirement to work key church events as including Focus, our church family week away in July, and the Leadership Conference. It is expected that all staff members will become active members of St John’s Crawley including Sunday Services.

Starting Salary: £35-40K per annum depending on experience

Annual leave: 25 Days per annum

All reasonable expenses will be reimbursed upon approval by line manager. Appointment will be subject to an enhanced DBS check. There is an occupational requirement for the role holder to be a Christian in accordance with the Equality Act 2010, Schedule 9, Part 1 S.3.

Appointment will be subject to the satisfactory completion of a probationary period, initially of 3 months. Notice period of 1 week during probation rising to 4 weeks after the probationary period.

Person Specification

Christian Character

The candidate must be a practicing Christian and have a heart for God, and a desire to grow in faith, in agreement with the vision of the church.

Personal Qualities

Audacious: Have a vision for providing outstanding quality in the administration of the church

United: Work well in a team and be able to lead others towards our common goal

Generous: Have a generous heart to serve people in Crawley and St John’s Church 

Humble: Point to God through all actions, allowing others to take the credit

Tenacious: Self-motivated, willing to see completion of difficult tasks, highly organised, diligent and reliable.



  • Previous experience in operations management
  • Proven track record in delivering successful projects
  • Previous experience of developing and managing operational systems
  • Previous experience of human resource management
  • Previous experience of facilities management
  • Ability to lead others and manage team
  • Display excellent interpersonal skills
  • Excellent written communication skills
  • Excellent numeracy skills
  • Proficient IT skills – intermediate to advanced Word, PowerPoint and Excel
  • Ability to work under pressure in a fast moving environment
  • Ability to manage own workload prioritising multiple tasks for self and others
  • Collaborative style of working
  • Business or degree level qualification covering areas such as operations management, project management, HR management or facilities management


Masters in Business Administration (MBA) or similar

Work Experience

It is anticipated that the candidate comes with significant work experience over a number of years within the public, private or voluntarily sector which can be applied to this new role.

Start date to be negotiated, deadline for applications is 28th August, short listing 4th September and interviews the week beginning 7th September 2020.